Derived from the Sanskrit word ‘Nayaka’ meaning actress or one in the spotlight, Nykaa is all about celebrating the star in each woman, and being her confidante and companion as she embarks on her own journey to discover her unique identity and personal style. It is India’s largest omnichannel beauty destination.
The address of this store is No G60/61 & 34/1000, Lulu Shopping Mall, NH 47, Edapally, Kochi, Kerala.
Visited the Nykaa store at Lulu Mall recently with my friend. She was feeling very insecure about her skin and was hesitant about trying lipsticks, thinking nothing would suit her. But the staff member, Jerry, handled the situation so kindly and patiently. She took the time to understand my friend’s preferences, showed her multiple shades without any rush, and kept encouraging her in a very respectful and positive way. Even when my friend got emotional, Jerry remained calm, supportive, and professional. Since she needed a lipstick for an important business trip, it really meant a lot that Jerry helped her feel confident. In the end, she happily purchased the lipstick and felt so much better about herself. Really appreciate the excellent customer service. Thank you, Jerry, for making the experience so comfortable and uplifting!
I recently visited Nykaa Luxe, and it was such a wonderful shopping experience. The store has a premium ambiance with a beautifully arranged collection of luxury beauty and skincare products. A special thanks to Mr. Anoop from the staff, who was extremely helpful and professional throughout my visit. He patiently explained the products, understood my requirements, and guided me in choosing the right ones without being pushy. His knowledge about the products and polite approach truly made the experience comfortable and enjoyable. Customer service like this makes a big difference. I highly recommend visiting Nykaa Luxe, especially if you get assistance from Anoop. Looking forward to shopping here again!
