Nykaa Luxe

Nice experience . Was attended by Mr Mahesh . He was very helpful and polite

I had the pleasure of being assisted by Ms. Arpita, showcasing professionalism at its best at Nykaa Luxe, Mall of India, during my visit to purchase luxury perfumes. Her expertise and in-depth knowledge of market trends truly stood out, as she guided me with valuable insights that made my shopping experience smooth and delightful. What impressed me most was her ability to balance professionalism with empathy. She not only attended to me with great care but also managed to support other customers and staff members simultaneously, without making anyone feel unattended. Her approachable nature, patience, and gracious handling of multiple queries showcased remarkable customer service skills along with genuine dedication to her role. Ms. Arpita represents Nykaa in the best possible way, and I would highly recommend her for the warmth, expertise, and efficiency she brings to the customer experience.